General Terms & Conditions & Cancellation Policy:

1. M/S Yatharth Travels is a private travel agency. We provide the complete Vaishnodevi Yatra Helicopter Packages. We are not authorized to sell just helicopter tickets.
2. We have calculated helicopter tickets via Katra Vaishnodevi Tickets @ Rs. 3,500/- in our packages. If there is any Hike in the fares by the relative authorities then the same has to be bear by the client. The client cannot deny making the difference in the fare if any.
3. M/S Yatharth Travels will not be held responsible for any mishap/accident/injury/death/ Natural disaster, rites, curfew, landslide, terrorism during the course of the tour.
4. Note:- In the event of breaking down of any sort of viral/bacterial epidemic & subsequent regulatory bans on tour/tours due to such epidemic, we shall not be held responsible for such cancellations, Only Helicopter Tickets cost of tour cost shall be refundable if the ban circular/notification is published 30 days prior to the date of commencement of tour (After getting your full payment). **Nil refund, if ban circular/notification is published 30 days prior to the date of commencement of tour.
5. Force Majeure or Acts of God:- During any Package period, unforeseen events can take place, these events may include but may not be limited to the following terrorism, civil unrest, rioting, war, natural disaster,typhoons,floods,landslide,political crisis,curfew.These acts among others are referred in travel industry as FORCE MAJEURE, a French term meaning “Unforseeable Circumstances that prevent someone from fulfilling a contract.”No Cancellation or any refund will be made at any cost in case of bad weather, land-slide, any other natural disaster, political/national crisis, curfew, terrorism etc due to which the customer could not reach the destination/ airport/ railway station/ bus stand, which is beyond the control of the Agent/Hotel. It will be entirely at the risk and cost of the customer. All customers have to manage their stay, transport, Air, train & Bus fares and any further expenses at their own cost.
6. No refund/cancellation is allowed in the event of terrorist acts, civil unrest, rioting, war, natural disaster, typhoons, floods, landslide, political crisis, curfew, any viral pandemic condition etc.
7. M/s Yatharth Travels can assist you in booking your Flight Tickets or Can book it for you against your request. The changes in schedule of flights is totally dependable on the Aviation service( Airlines). For any Cancellation/ Rescheduling The client has to Contact directly to the airlines. Our Company executive will not be able to help you in such process.
8. Once the client makes his/her booking with Full/Advance Payment, He/She/they agree to all the terms and conditions of the company. Denial of which will lead to a 100% cancellation as per the policy. In case of booking cancellation, Only Yatharth Travel’s cancellation policy will be applicable.
9. The Vaishnodevi Yatra Package, once booked by the client is non-refundable. If the client cancels the booking before the 30 days of there yatra date then only helicopter tickets cancellation amount will be refunded (After getting your full payment).
10. Price excludes airfares, train fares, bus fares personal expenses like laundry, telephone, tips, Mineral Water bottles, room services, ponies, palkies charges, Cable Car ride, monuments charges, personal expenses etc.
11. Meals in the Package can only be availed in the provided hotels, Vegetarian meals will be severed during stay.
12. Meals while traveling is not included in the package and shall be paid by the customer.
13. Entrance fees, if any, at any point shall be paid by customers.
14. Hotels, Helicopter tickets, Transport are subject to availability at the time of reservation.
15. Rates are subject to change (without a prior notice) in case of a major fuel hike or hike in Government taxes,hotel charges, etc.
16. Cancellation & other policies as per the Hotel, Helicopter’s & Yatharth Travels policy.
17. Who has made booking(who is in conversation with our executive) he/ she is only the authorized person on behalf of whole group to contact the company and it’s officials regarding any issue in booking, payment update, any amendment in booking and etc. any other person of the group will not be entertained by any of the official. As it is impossible to communicate with more than one person of the group and it will lead to confusions in your booking
18. The registered email id & contact no. mentioned at the time of booking is unchangeable and will not be edited at any point of the booking process. All the important communication with the company can only be done through that email id / contact no.
19. We can just book the Helicopter tickets for our client. Helicopter operator reserves to itself the right, without assigning any reason, to cancel or delay the commencement. If flights get delays Or cancelled it will be totally aviation services decision. We will be not responsible for any inconvenience  cased.
20. Helicopter operator reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to change the landing place or to deviate from the route of the journey thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. Helicopter operator also reserves the right to cancel or delay its flight under circumstances beyond its control, for example, bad weather conditions, technical defects and government regulations/orders/requirements etc.
21. All passengers have to put the cancellation stamp in the helicopter tickets, if due to bad weather or any reason helicopter tickets get cancelled.  if Charter’s official will advise you to put the cancellation stamp & sign in the Helicopter tickets { Katra Helipad} by them to collect the refund from passenger’s travel agents, in this case we can just process your refund request to the Charter’s office/ Authorized agents . Whenever we get the refund, the same  shall be forward to the passengers. Passengers are requested to send us the original cancelled copies of Helicopter tickets within time limit. After that the refund request will not be considered. All refunds will be proceeded after 55 -60 days of the scheduled  Yatra.  In case of any kind of delay in refund / Non Payment by the aviation services, our company will not be liable for the same. Client can directly contact to the Aviation services for refund.  To claim the refund we would require the original Cancelled Tickets with stamp and sign at Niharika Bhawan. You have to put the compulsory cancellation stamp & sign in your helicopter tickets. No refund request will be accepted if tickets are submitted without Stamping.
22. Please note: If for some reason, the government has postponed the Vaishnidevi ji Yatra before its time, then for this reason the company is not obliged to offer any kind of refund in the package. Maximum, the company will be able to refund the passenger (s) Helicopter ticket amount, as much as the refund will be received from the aviation service.
23. Passenger can directly send through courier/speed post the original stamped cancelled tickets to us at Yatharth Travels, 7 A, First Floor, Sant Nagar, Behind KrurVysya Bank, East of Kailash, New Delhi – 110065) along with the bank details with IFSC Code to avail the Helicopter actual tickets cost refund as early as possible. Once we get the same from Charter’s office, will forward the same to the passengers. Passengers can also directly contact to the aviation for the refund of cancelled helicopter tickets.
24. Yatharth Travels shall not be responsible for non-show of passenger(s) at next destination due to cancellation of helicopter services due to backload, delay boarding, technical reasons & also shall not be responsible if passenger(s) gets stuck at Holy Cave, Panchtarani etc and do not turn up at the next destination.
25. Yatharth Travels can book helicopter tickets for passenger(s). All land & boarding arrangement parts have to be done by Aviation services only.     
26. Passengers are requested to report at the departure helipad one hour before the notified departure time of the flight or at Reporting Time mentioned in the PTD (Ticket). Passengers reporting beyond these timings shall be treated as “NO SHOW” passengers {without any refund} and the Operator reserves the right to allot the seat to other passengers. For Panjtarni to Neelgrath sector, passengers will be boarded on a First Come First Serve Basis subject to availability of seats.
27. In case of bad weather or any technical reason if the flight is cancelled  at Vaishnodevi Sector then actual tickets cost will be refunded from helicopter services. Transaction charges & taxes will not be refunded.
28. Helicopter Services could be any of the aviation services available in the sector. It could be  either of Himalayan Heli services or Global Vectra or mixed from. The estimated timings of Helicopter Tickets are between 07:30 AM till 12:00 Noon {for Same Day Package} & In Next Day Package tickets timing will be after 01:00 PM onwards via Katra route..
29. Every passenger has to carry the hotel vouchers during the travel. Without Vouchers Check Inn at Hotel will not be granted.
30. Compulsory Photo identity proof has to be produced on Check-in (Passport, Voter Id, Pan Card, driving licensee, Aadhar Card, and any other govt. approved ID etc.) 
31. Vaishnodevi Yatra package cannot be rescheduled for any other destination.
32. If passenger(s)  keep their  vehicle for entire  tour and could not  visit any sightseeing, destination due to any reason, no refund of transportation will be allotted.
33. No package cancelation / refund request will be acceptable due to any reason if air / train/ bus tickets gets cancelled from the airlines / railway / Bus operator. Cancellation policy will be applicable.       
34. If guest(s)/passenger(s) fails to reach pre booked hotel/ destination due to reasons beyond our control viz. rail, flight, helicopters delays, roadblocks, vehicle mal-functions, political disturbances, strikes, terrorism, curfew, they have to manage all expenses for their same day stay. In case of cancellation, our cancelation policy will be applicable. 
35. No amendment in Hotels & Helicopter Tickets Once the booking is done.
36. Disputes, if any shall be subject to Jurisdiction of Delhi only.